Service Hours

Last updated: July 2026

When We’re Available

We serve readers and clients across the UK and USA, so here’s when you can expect to hear from us.

Contact Form Responses

Within 1–2 business days, both UK and USA time zones.

Consultation Bookings — UK Time

Monday to Friday, 9 AM–6 PM (GMT/BST).

Consultation Bookings — USA Time

Monday to Friday, 4 AM–1 PM (EST).

Weekends

Limited availability, by appointment only.

Holidays

We’re closed on UK and US public holidays. If you reach out outside these hours, don’t worry — we’ll get back to you as soon as we’re back online.

For Urgent Matters

Please don’t rely on our contact form for emergencies — for suspected fraud, always contact your bank or the relevant authority directly first.

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